Problem Solving MQF 2

Entry Requirements

No specific entry requirements and no previous experience in the field are needed for this level

Duration

100 hours

Learning outcomes

Unit 1: Introduction to problem solving and decision making

This module is aimed at introducing key elements of problem-solving skills and decision making. You will learn how to use the Plan-Do-Check-Act methodology. Leadership skills and different thinking styles will be discussed. You will have the opportunity to reflect and identify your personality type, your strengths, and weaknesses in order to build confidence.

Unit 2: Problem solving tools

This module is aimed at structuring and prioritizing problems using different techniques. You will learn how to use logic trees, issue analysis and pyramid thinking. You will have the opportunity to participate in case studies.

Unit 3: Risk management and decision making

This module is aimed at identifying common challenges to problem-solving and anticipating likely risks. You will learn how to use a risk management matrix in order to have more confidence in decision making.

Unit 4: Critical thinking and creative problem solving

This module is aimed at learning how to make sharper decisions through critical thinking and creative problem-solving. You will learn the differences between lateral and vertical thinking and how to use both to solve problems

Delivery method

Online